DraftKings Allowed Improper Credit Card Betting in Massachusetts Due to Regulation Misinterpretation

DraftKings Allowed Improper Credit Card Betting in Massachusetts Due to Regulation Misinterpretation

By Michael Davidson

November 21, 2024 at 11:04 AM

DraftKings faced a Massachusetts Gaming Commission (MGC) hearing after improperly allowing credit card funding for sports betting in the state. The incident involved significant regulatory oversights and multiple failed attempts at correction.

Key Details of the Incident:

  • 218 users placed 1,160 sports bets totaling $83,663.92 using credit card funds
  • Violation period: March 10, 2023 - February 14, 2024
  • DraftKings self-reported the issue on May 31, 2023

Screenshot of DraftKings betting platform

Screenshot of DraftKings betting platform

The Problem:

DraftKings staff incorrectly interpreted Massachusetts regulations, believing credit card restrictions only applied to deposits made within state boundaries. When questioned, Commissioner Eileen O'Brien highlighted this misinterpretation of the regulations.

Nelson Agholor headshot

Nelson Agholor headshot

Implemented Solutions:

  1. Individual tester requirement for responsible gaming controls
  2. Responsible gaming control reviews during software development
  3. Release criticality checks for all platform updates

Current Status:

  • DraftKings will submit a closing brief
  • MGC's final ruling pending (potential outcomes: monetary fine, license implications, or other penalties)
  • DraftKings expressed high confidence in their new compliance measures

Commissioner Chair Jordan Maynard acknowledged DraftKings' self-reporting, emphasizing the importance of transparency in gaming operations.

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