What Really Happens When You Call 1-800-GAMBLER? A Helpline Operator Explains
The National Problem Gambling Helpline Network provides immediate, confidential support for individuals affected by problem gambling. When you call 1-800-GAMBLER, trained operators like Valerie Tebbetts (IGRS, BARA) guide callers through a supportive, non-judgmental process focused on connecting them with essential resources and support.
Key Features of the Helpline:
- 24/7 availability
- Free and confidential service
- Professional support from certified operators
- Direct connection to local resources
- Multiple contact options (call, text, or chat)
The helpline process includes:
- Initial assessment of the caller's situation
- Immediate crisis support if needed
- Information about treatment options
- Connection to local support resources
- Follow-up support as needed
Contact Options:
- Phone: 1-800-GAMBLER
- Text: 800GAM
- Chat: www.1800gamblerchat.org
The National Council on Problem Gambling operates this service as part of their mission to reduce gambling-related harm. The organization maintains a neutral stance on legalized gambling while focusing on providing support and resources to those affected by problem gambling.
Help is available without judgment, shame, or stigma. Whether you're struggling with gambling yourself or concerned about someone else, trained professionals are ready to listen and help 24 hours a day, 7 days a week.
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